Maz you obviously love working on all things buell (possibly even the XBs

) you also obviously enjoy giving advice, i know i have picked your brains (and Tubbs) on more than one occasion, i agree that this level of tech know-how shouldn't come free, I’m sure there must be a way of putting aside a period each week and answering technical enquires, i don’t know the set up costs but what about a premium phone line???... an hour a day or a period once a week where people could ring therefore you would be paid for your time?
£40/hour = 66p an minute..
what percentage of your customers are on here? you can set it up that its a message on your answerphone 'leave a number of you want to book a service, if you have technical enquires, please call 0898........... between 12 and 1pm monday to friday'
Would people pay that? Obviously you would need to be strict as to what you offered on your normal number but i don’t see you a someone who would have a problem hanging up
as for spares.. well done its a mugs game for a small firm... shame for us that need quality parts...
anyway good luck with it, and i for one thank you for all that you have done for us all
