| UK Buell Enthusiasts Group https://www.ukbeg.com/forum/ |
|
| Recall https://www.ukbeg.com/forum/viewtopic.php?f=7&t=1713 |
Page 1 of 2 |
| Author: | iwoo9 [ 21 Jul 2009 11:23 ] |
| Post subject: | Recall |
I'm not sure if anyone has found this yet but, Cycle Word reports that there is a NHTSA recall (09V109000) that applies to the 09 XB12R, XB12Scg and 08 1125R. It concerns the routing of the front brake line. To be re-routed FOC and if the line is damaged FOC replacement. Wonder how long it will be before that is done in the UK. |
|
| Author: | Adam [ 21 Jul 2009 13:08 ] |
| Post subject: | Re: Recall |
Yep, it was sorted in this Country months after it was carried out in the US. Aparently recalls have to go through VOSA, who delay the process. Ironic considering it's a safety recall. |
|
| Author: | Markj [ 24 Jul 2009 16:49 ] |
| Post subject: | Re: Recall |
Sorted out for some!!!! My bike has just spent 3 weeks in Riders and has come back with the cable held out of the way with a cable tie!!!! Harsh words have been had with Buell UK. Who, by the way, didn't seem to give a shit. If this is Buell ownership, I won't be making the same mistake again.   
|
|
| Author: | Adam [ 24 Jul 2009 16:55 ] |
| Post subject: | Re: Recall |
Report them to VOSA. This is a Safety recall! The recall kit has a 'P' clip, a bit of sticky backed plastic to protect the fork leg and a new hose if it's been damaged. Get Court C on the case  Who did you speak with at BUK?
|
|
| Author: | Markj [ 24 Jul 2009 20:16 ] |
| Post subject: | Re: Recall |
Two numptys, gonna email Buell HQ in the States. I've had nowt but bad service since I've had the bike. The Buell flagship held together with a fuckin cable tie!!! Obviously they've forgotten the power of the internet and that bad publicity is just a mouse click away(as they should know by now(mcn review didn't sell them any bikes)). Speaking of MCN, I wonder how much Buell paid them not to publish any of the 1125R long term test results. Remember the nice man that came on here and sprinkled fairy dust from his lips? CRAP. 
|
|
| Author: | Adam [ 24 Jul 2009 20:48 ] |
| Post subject: | Re: Recall |
What I'd ask Riders is, what have they done with the recall kit that has been allocated to your VIN number? More importantly, IF they claim to have carried out the recall, then the Mothership will pay them for doing so. IF this is the case, it could open a can of worms
|
|
| Author: | pash [ 24 Jul 2009 21:21 ] |
| Post subject: | Re: Recall |
Related, but not so related.... My S1w has a shit load of recalls outstanding, so says the Harley Service Checkup site: Recall Notice: 0810: RCL:97&98 BUELL FRNT ISO MOUNT Recall Notice: 0811: RCL:96-98 BUELL NEG BAT CABLE Recall Notice: 0813: RCL:96-99 BUELL SIDSTND SWITCH Recall Notice: 0814: RCL:95-99 BUELL FUEL TANK RETN Recall Notice: 0815: RCL:95-99 BUELL FUEL TANK VENT Recall Notice: 0816: RCL:95-98 BUELL SWINGARM Recall Notice: 0817: RCL:95-98 BUELL SHOCK EYE Even though I have these things outstanding, I think most, if not all, have been done... Certainly, the Fuel Tank Vent is the new style (right angle bend), the Fuel Tank Retn has the "teeth in it" to dig into the rubber, the negative battery cable is flexible and the shock is a Showa. Not sure about the sidestand switch, nor the swing arm. I had previously been to Riders to ask if they could do the recall work, and they were looking into it, at least Ian, a helpful chap with a Father Christmas beard and an M2 was. I had to go to Riders today (on my 08 Langster) to pick up some bits, so I spoke to Paul the service chap. Pash: Hello mate Paul: Hello mate Pash: Look, remember I came in about some recall work and Ian was looking into it for me? Paul: Yes Pash: Well, look, I reckon mast of it has been done, even though the Harley Service Checkup thing says it hasn't Paul: Yeah? Pash: Would it be possible for you guys to have a look at the work, confirm it has been done and update HD? Paul: Well how long would it take? Pash: Dunno (thought bubble - can't be more than 5 mins work) Paul: Well it's all unpaid work (in an aggressive tone) Pash: I don't mind paying Paul: Well you shouldn't have to (note the backtracking  ). How will we know it has been done? (thought -  )Pash: Well, Ian has an M2, I am sure he can tell Paul: Just don't bring it in on a Saturday (terse tone) So, he lost his rag with me, after I am trying to save them some time, booking a bike in and them finding out later. What is this world coming to? Anyway, how can I get the Harley thing updated? I want rid of this grey cloud... |
|
| Author: | pash [ 24 Jul 2009 22:15 ] |
| Post subject: | Re: Recall |
Lots of Service Bulletin info here: http://www.pete2dakar.com/buell I now have no excuse for being able to determine whether the recall has been done or not... 
|
|
| Author: | HLZBells [ 26 Jul 2009 13:19 ] |
| Post subject: | Re: Recall |
I'v got a 6 week old XB12ss after getting it back 2 weeks ago from its first service i thought id give it a clean to remove the oil around the oil filter etc, i noticed the front brake line had been rubbing on the front fender and worn the plastic coating off to the braided line and worn the fender!!! I told the dealer about this and there reply was well your bike is not on the recall list so it cant be rubbing. i ended up taking the bike to the dealer so they could see. dealer: well yes it is rubbing but its not on the recall list, Me: i know but it needs rectifying Dealer: well put some tape round it and cable tie out the way Me: ok thats fine so i can use it but can you sort it out ? Dealer: We will have to contact buell and see if we can get a kit we will call you Me:Ok Still waiting to hear from them
|
|
| Author: | TrickyXT [ 26 Jul 2009 13:42 ] |
| Post subject: | Re: Recall |
HLZBells wrote: I'v got a 6 week old XB12ss after getting it back 2 weeks ago from its first service i thought id give it a clean to remove the oil around the oil filter etc, i noticed the front brake line had been rubbing on the front fender and worn the plastic coating off to the braided line and worn the fender!!! I told the dealer about this and there reply was well your bike is not on the recall list so it cant be rubbing. i ended up taking the bike to the dealer so they could see. dealer: well yes it is rubbing but its not on the recall list, Me: i know but it needs rectifying Dealer: well put some tape round it and cable tie out the way Me: ok thats fine so i can use it but can you sort it out ? Dealer: We will have to contact buell and see if we can get a kit we will call you Me:Ok Still waiting to hear from them Im sure there is vosa recall on this problem .......maybe wrong 
|
|
| Author: | Adam [ 26 Jul 2009 13:58 ] |
| Post subject: | Re: Recall |
HLZBells wrote: I'v got a 6 week old XB12ss after getting it back 2 weeks ago from its first service i thought id give it a clean to remove the oil around the oil filter etc, i noticed the front brake line had been rubbing on the front fender and worn the plastic coating off to the braided line and worn the fender!!! I told the dealer about this and there reply was well your bike is not on the recall list so it cant be rubbing. i ended up taking the bike to the dealer so they could see. dealer: well yes it is rubbing but its not on the recall list, Me: i know but it needs rectifying Dealer: well put some tape round it and cable tie out the way Me: ok thats fine so i can use it but can you sort it out ? Dealer: We will have to contact buell and see if we can get a kit we will call you Me:Ok Still waiting to hear from them Irrespective of whether there's a Recall or not, the brake line is faulty (as the dealer has seen) so why didn't he replace it under Warranty? Bear in mind, you've already PAID for your Warranty, it's not a free gift generously donated to you by HDB. Name and shame the dealer, if you're involved in an accident, can you imagine what your insurance company or the Police would say about a faulty brake line, even though it's just the plastic coating that's worn through. What's the Dealer planning on doing about the mudguard? The Recall won't cover that - is he yet another Dealer that is refusing to carry out Warranty work? ( my local dealer also refused this service, consequently I use a far superior dealer in Mchr these days )
|
|
| Author: | HLZBells [ 27 Jul 2009 12:12 ] |
| Post subject: | Re: Recall |
Adam wrote: Irrespective of whether there's a Recall or not, the brake line is faulty (as the dealer has seen) so why didn't he replace it under Warranty? Bear in mind, you've already PAID for your Warranty, it's not a free gift generously donated to you by HDB. Name and shame the dealer, if you're involved in an accident, can you imagine what your insurance company or the Police would say about a faulty brake line, even though it's just the plastic coating that's worn through. What's the Dealer planning on doing about the mudguard? The Recall won't cover that - is he yet another Dealer that is refusing to carry out Warranty work? ( my local dealer also refused this service, consequently I use a far superior dealer in Mchr these days )An update I rang the dealer to find out what is happening and well the person i needed to speak to is on a hardly Danagerous jolly in the USA and the staff that are left havent got a clue about it at all but they will give me a call on friday when the person comes back ( like they have done to keep me updated etc )so i will name and shame this buell dealer because from day one iv had nothing but problems with them and an unsaticfactory experiance Lincoln Harley Davidson Can i use another dealer for warrenty work or do i have to use the dealer i bought the bike from ? |
|
| Author: | Markj [ 27 Jul 2009 12:22 ] |
| Post subject: | Re: Recall |
As far as I know you can use any Buell dealer. I would do this but Riders is my nearest, and thats a 200 mile round trip! If anyone can recommend another dealer I can use from S.Wales PLEASE let me know. |
|
| Author: | Adam [ 27 Jul 2009 12:58 ] |
| Post subject: | Re: Recall |
Correct, any dealer can carry out Warranty work. When I had an issue with my XB forks, the local dealer refused to carry out Warranty work but Yoffie sent me an email volunteering to get the work done for me. I took the forks off and mailed them down to him in a hard rifle case. Apparently, the Dealer Principal saw the case with 'Walther' written all over it and wondered WTF was going on Consequently, I bought my 1125 from DG20 and Mchr HD have dealt with several warranty issues on it in a thoroughly professional manner It's a sad fact that Mchr and BB stand out like shining beacons in a sea of dealer mediocrity, if you want good service, they are the ones to use
|
|
| Author: | ursus americanus [ 27 Jul 2009 13:07 ] |
| Post subject: | Re: Recall |
Quote: It's a sad fact that Mchr and BB stand out like shining beacons in a sea of dealer mediocrity, if you want good service, they are the ones to use And we're not so far from you HLZBells. PM me your Vin No and I'll check for outstanding recalls and we can look after all warranty and service work for you. Should have gone on the jolly to the US myself but didn't want to over do it before Deliverance Steve |
|
| Page 1 of 2 | All times are UTC+01:00 |
| Powered by phpBB® Forum Software © phpBB Limited https://www.phpbb.com/ |
|