Maz wrote:
Quote:
remember what got you in to this game in the first place
Spot on Steve.....but imagine trying to run your entire dealership single handed
I have zero 'me time'....other than when I sleep and even then I wake up wondering whether I remembered to tighten whatever fastener whilst servicing someones bike because I just spent 40 mins on the phone explaining how to fit a part I mail ordered to someone the day before.
My workshop is mega busy this time of year but I still spend half the day packing mail orders, driving to the PO, standing in line, back to the shop to invoice, updating my books, answering phone queries, phoning though stock orders etc. etc. etc.....and all this for zero profit = loss.
Then I get back to spannering till god knows what time at night, then once home, I'm back on this place.....dozens of PM's for mail orders to go out the following day......and so it goes on 7 days a week.
If that wasn't enough.....then you get all the calls re. '' WTF my parts didn't turn up today''....and even though most parts are delivered with in 24 hours of an order, payment often takes 2 weeks or more to arrive, mostly with a 2nd class stamp, cheque made out incorrectly, a 3 quid cheque sent recorded so I have to stand in line at the PO again to collect etc. etc.
You may well criticize the way I run my business ie. no credit card facilities, no staff, whatever but my overheads versus my hourly rates dictate the service I can offer at a price to suit the average punter who cannot afford to pay for main dealers overheads.
You're right Steve, I need to get back to where I started ie. Buells and the folk that own them, without the distractions of trying to keep an ever increasing base of owners supplied with parts that they cannot get from the official dealer network, in order to maintain/fuck up their own machines
Yeah but apart from that what the f*** has Maz or the Romans ever done for us?
We need a bald eagle smiley head that might work. Anyway get off the forum and back to work
Cheer up Maz, you take on one of the more frustrating/enjoyable/annoying/fun brands and deal with the odd/normal/dumb/brilliantly clever customer base (you choose the right words) and what do you expect.
You wanna start selling chrome stuff that'll sort you. Look at that Tubbs fella, surrounded by all sorts of chrome and anodised bling bits and he's grinning like a eejit sometimes, (though not always)
Buell experience guys at DG20 this weekend; Matt Llewellyn, Tim Bradshaw etc trying to entice guys onto full Buell range for free, some look at them like they're derranged and mutter about it's not a Hardly etc. That must be frustrating too trying to push the brand for DG20 in the rain when I'm sure they've better things to do.
Do you still stock that green tyre go stuff?..............
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i always feel better for a rant withought you were would we turn to 
